Cancellation Charges

• We require a 30 day notice period.
• We do not charge a fee to give a customer a MAC code if they decide to move to a different provider.
• Customers moving house will still have to pay the cancellation fees applicable to them.
• Customers wanting to cancel their Broadband Service must return the modem supplied by UTV Connect during signup.

Please refer to the Product Terms and Conditions for further information.