Cancellation Charges
- We require a 30 day notice period.
- We do not charge a fee to give a customer a MAC code if they decide to move to a
different provider.
- Customers moving house will still have to pay the cancellation fees applicable to
them.
- Customers wanting to cancel their Broadband Service must return the modem supplied
by UTV Connect during signup.
Please refer to the Product Terms and Conditions for further information.